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Pet World

Open now · 10 AM-8 PM ★ 4.00 (277) Updated October 2026 East Rochester, NY

About Pet World in East Rochester

Pet World is a convenient pet store serving customers at 831 Fairport Road, Country Club Plaza, in East Rochester, NY 14445. With a 4.00 out of 5 rating based on 277 customer reviews, the store is a trusted local destination for pet owners looking for practical service and an easy shopping experience.

Whether you are planning a quick visit or need support beyond shopping in the store, Pet World offers options designed to fit different customer needs.

Customers can choose from in-store shopping, on-site services, and delivery, making it easier to access pet-related products and assistance in the way that works best for them. The location also includes a wheelchair-accessible car park and wheelchair-accessible entrance, helping provide a more comfortable and convenient visit for customers with mobility needs.

Pet World accepts credit cards, debit cards, and NFC mobile payments for straightforward checkout. To learn more or contact the store directly, call +1 585-381-3870. Conveniently located in Country Club Plaza, Pet World offers accessible service, flexible shopping options, and delivery for pet owners in East Rochester and the surrounding area.

★★★★☆ 4.00 rating (277 reviews)
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Pet Parent Reviews
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Verified Reviews

Loving Care

Treated like family

Safe & Clean

Sanitary facilities

Expert Staff

Trained professionals

Happy Pets

Tails always wagging

Our Services

Grooming

Full grooming services including bath, haircut, nail trim, and ear cleaning.

Boarding

Safe and comfortable overnight stays with plenty of love and attention.

Training

Professional training programs to help your pet learn good behavior.

We Love Pets as Much as You Do

From first-time puppies to senior companions, we treat every pet with the kindness and respect they deserve.

Experienced Pet Care Team
Clean, Safe Environment
Personalized Attention
Premium Products Only

Pet Parent Reviews

What pet parents say about us

PM D

PM D

5 months ago
★ ★ ★ ★ ★

Pleasant staff :) Has some raw alternatives lightly airdried and more. Wide aray of fish , bird cages, ferret, gerbals, mice, scorpions and more!

Wyatt Dutro

Wyatt Dutro

2 years ago
★ ★ ★ ★ ★

This is my go to pet store for all my reptile and gerbil needs. I love the prices and selection and not to mention the fantastic customer service. I would also say they have the most impressive selection of tropical fish.

Jessica Segar

Jessica Segar

2 months ago
★ ★ ★ ★ ★

I love the ferrets l got 2 ferrets for my daughter and they are so cute and cuddly

Danielle Ritchie

Danielle Ritchie

8 months ago
★ ★ ★ ★ ★

Awesome store! Very knowledgable and helpful staff! Their fish selection is great! Lots of different fish and aquarium stuff and the staff will help you pick out the right fish for your tank, explain how to take care of them, etc.

Morgan Dryer

Morgan Dryer

3 years ago
★ ★ ★ ★ ★

Upon entering to buy a fish…one couldn’t help but to be surprised to see the puppies in their little glass viewing cages. We soon realized…not to judge a book by it’s cover. We as a family…fell in love with a little doxie pup. We went in for a fish and left (a few days later) with a healthy little puppy. I can’t say enough about the amazing team and their thoroughness In the purchasing process. I went in thinking one thing and left with an immense respect for the team at Pet World. They truly care about all of the pets and their well being….they also care about educating the families purchasing. They take great care in educating you to understand (and feel comfortable with) all aspects of the puppy purchasing journey. I was able to ask any questions and they were happy to answer. Our little puppy couldn’t be more friendly and healthy….he was very loved and well taken care of while there…and we feel so Very blessed to be able to call him ours. I would highly recommend Pet World and can’t thank them enough for going above and beyond for our family (and puppy).

Jacob Marrapese

Jacob Marrapese

3 years ago
★ ★ ★ ★ ★

Big box stores often sell diseased fish parading as a perfect catch. It is NOT just pining for the Fjords, it is an EX-fish! But my little guy from pet world has been alive for what feels like eternity.Thank you pet world. So long and thanks for all the fish!

Jacob Allen

Jacob Allen

3 years ago
★ ★ ★ ★ ★

I buy most, if not all, of my supplies here. If you're worried about something in regards to your pet, do not hesitate to ask the staff questions. They're VERY knowledgeable and love what they do.

Марина Кушнир

Марина Кушнир

5 months ago
★ ★ ★ ★ ★

🌟🌟🌟🌟🌟 I absolutely love Pet World! The staff is friendly, helpful, and really cares about their customers. Their selection of fish, plants, and aquarium supplies is amazing. It’s my favorite place to shop for everything aquarium-related! …

Naomi Hintenach

Naomi Hintenach

4 months ago
★ ★ ★ ★ ★

I used to go here a lot for fish but haven’t had an aquarium in a while. I went in while my car was being worked on next door just for something to do. Jeff stopped to see if I needed anything and even though I was just looking he took time out of his day just to talk to me about the different fish and show me some of their newest additions. The tanks are well cared for and Jeff was very knowledgeable. This store is always one of my recommendations to people

Jeanne Luongo

Jeanne Luongo

month ago
★ ★ ★ ★ ★

I come here weekly to get my bugs, logs and vitamins for my bearded dragon! The staff is so helpful and won’t sell me the bugs if they don’t look right. The one guy is very knowledgeable about reptiles and thats a huge plus for me! He has guided me and helped me to keep my guy healthy! Wish I could remember his name, cus he is super helpful and very nice! The owner is also extremely helpful when I have any questions about my beardie or even my dog (toys, treats). Any time I walk into the store I say hey there friend, because she is just so sweet and so friendly anytime I am in there! I’ve been coming there for years and always tell people to buy their bugs from here for their reptiles!

Frequently Asked Questions

Common questions about Pet World

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

From the business

  • Small Business

Service options

  • In-store shopping
  • On-site services
  • Delivery

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Parking

  • Free parking lot

Visit Us

Bring your furry friend in for a visit. We'd love to meet them!

Location

831 Fairport Road Country Club Plaza, East Rochester

Hours

Open Now · Saturday 10 AM-8 PM
Wednesday 10 AM-9 PM
Thursday 10 AM-9 PM
Friday 10 AM-9 PM
Saturday 10 AM-8 PM
Sunday 11 AM-5 PM
Monday 10 AM-9 PM
Tuesday 10 AM-9 PM
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